Operations Management
Optimise Processes and Drive Operational Excellence
Organisations with mature operations management practices achieve 25% higher productivity and 30% lower operational costs.
The Challenge
Many organisations suffer from inefficient processes, excessive waste, and poor quality control due to a lack of structured operations management.
The Solution
Reduce operational waste and improve quality by building foundational operations management capability.
Programme Overview
Operations management fundamentals, process design, quality management, inventory control, supply chain basics, and capacity planning.
Who This Is For
What You'll Achieve
- Understand operations management in a variety of contexts, input-process-output framework, as well as its expansions
- Examine the various operational transformation procedures
- Understand the roles of operations managers and the difficulties they confront
- Understand the content of an operations strategy for decision-making
Programme Sessions
5-Day Certification Programme
Covers: The Importance and Roles of Operations Management, Overview of the Input–Process–Output Model, Applications of the Input–Process–Output Model
Topics covered:
- L1.1
The Importance and Roles of Operations Management
- L1.2
Overview of the Input–Process–Output Model
- L1.3
Applications of the Input–Process–Output Model
Covers: Change and Transformational Management, Transformation Processes, Components in Transformational Change
Topics covered:
- L2.1
Change and Transformational Management
- L2.2
Transformation Processes
- L2.3
Components in Transformational Change
Covers: Importance and Roles of Operations Managers, Advantages and Disadvantages of Appropriate Operations Management, Operations Management in Real-Life Organisational Management
Topics covered:
- L3.1
Importance and Roles of Operations Managers
- L3.2
Advantages and Disadvantages of Appropriate Operations Management
- L3.3
Operations Management in Real-Life Organisational Management
Covers: Operations Strategy for Decision-making theories, Examination and Mitigation of Existing Problems in organisations with no or Poor Operations Strategy, The Role of Technology in Operations Management
Topics covered:
- L4.1
Operations Strategy for Decision-making theories
- L4.2
Examination and Mitigation of Existing Problems in organisations with no or Poor Operations Strategy
- L4.3
The Role of Technology in Operations Management
Covers: Concept of Lean Operations, The Principles of Lean Operations in a Business Setting
Topics covered:
- L5.1
Concept of Lean Operations
- L5.2
The Principles of Lean Operations in a Business Setting
Covers: Concept of Quality Management, Quality Management Principles in a Business Setting
Topics covered:
- L6.1
Concept of Quality Management
- L6.2
Quality Management Principles in a Business Setting
Covers: Importance of Sustainability in Operations Management, Environmental, Social, and Economic Impacts of Operations Management
Topics covered:
- L7.1
Importance of Sustainability in Operations Management
- L7.2
Environmental, Social, and Economic Impacts of Operations Management
Competencies Developed
Understand operations management in a variety of contexts, input-process-output framework, as well as its expansions
Explain the importance and roles of operations management
Explore the components of the input–process–output model; Apply and reflect the input–process–output model for managing and solving real-life business contexts
Examine the various operational transformation procedures
Explain transformation processes
Analyse components in the transformational change; Apply and reflect on change and transformational management
Understand the roles of operations managers and the difficulties they confront
Demonstrate an understanding of the importance and roles of operations managers
Compare the contrast between the advantages and disadvantages of having appropriate operations management; Apply and reflect on operations management in real-life organisational management
Understand the content of an operations strategy for decision-making
Demonstrate the understanding of Hayes and Wheelwright's four-stage model
Apply and reflect on operations management using Hayes and Wheelwright's four-stage model; Examine and mitigate existing problems of an organisation not implementing an operations strategy or with a poor operations strategy
What Our Students Say
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Key Information
Fees & Payment
Pay in Full
£1,200
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